DND CALL FLOW
1. In case of “do not disturb”
functionality each Tele-caller subscriber will be provisioned with number
series belonging to a specific number series e.g.70XXXXXXXX (10-digit) series
or the OBD (Out Bound Dialed) Number or Short code.
2. Calls from such
subscriber will originate from PRI-Box / any BOX used for Telemarketing /OBD on
PRI or E1.
3. MSS /GCS will receive such calls on dedicated CGR’s (Trunk Group).
4. MSS will segregate
these incoming calls from rest of the traffic by the usage of the A-Party CLI
check & the IGOR parameter in CGR’s for all those calls which are
originated from these dedicated CGR’s.
5. After segregation the same will be
treated in a different B no. table wherein MSS will do CAPV2 IDP trigger
towards DND-SCP.
6. If SCP finds that B-No
has subscribed to DND service (i.e., don’t want call from such A-No’s), then
SCP will send "Disconnect" to SSF (MSS/GCS) to release the call.
7. If SCP finds that B-No
has not subscribed to DND service (i.e., wants call from such A-No’s), then SCP
will send "Continue & End" to SSF (MSS/GCS).
8. If SSF (MSS/GCS) receives "Disconnect", then it has to release the call.
9. If SSF (MSS/GCS) receives "Continue & End", then it has to proceed with the normal call flow (MNP, SRI, etc).
10. B-No can be any number ( Aircel or non Aircel) in this call flow. The DND call flow can be more clearly understood with the help below mentioned flow chart.
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